About me
I bring a degree in Computer Information Systems, five years of IT experience including 1.5 years in the private aerospace sector providing network support. I now currently serve as a Computer Support Technician in a public school district. My expertise includes:
Desktop & Technical Support: Proficient in troubleshooting and supporting Windows OS, macOS, iOS, Android, and various hardware/software platforms.
Networking: Hands-on experience with Cisco networking, Ruckus wireless systems, and general network diagnostics.
Cybersecurity: Experienced with CrowdStrike endpoint protection and Google Admin Console management.
SSO & MFA: Administrator of DUO MFA and Clever SSO platforms
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